Shipping policy
At French Cuff, we're as meticulous about delivering your shirts as we are about crafting them. Every order is handled with the same attention to detail that goes into our premium French cuff shirts.
Order Processing
When Will My Order Ship?
Your French cuff shirts deserve careful handling. We allow 1-2 business days for quality inspection, careful packaging, and processing to ensure your order meets our exacting standards before it leaves our facility.
Rush orders may be accommodated—contact us at info@frenchcuff.in for special arrangements.
Delivery Timeline
Shipping Partners
We've partnered with India's most reliable courier services to ensure your shirts arrive in perfect condition:
- Delhivery | BlueDart | FedEx | Xpressbees
- International orders are handled through specialized global logistics partners
Expected Delivery Times
🇮🇳 Domestic Shipping (India):
- Metro Cities: 3-5 business days
- Other Cities: 4-7 business days
🌍 International Shipping:
- 8-15 business days (varies by destination)
- Express international options available upon request
Important Note: While we strive for punctual delivery, unforeseen circumstances like natural disasters, holidays, or severe weather may cause delays. Our shipping partners handle final delivery, and we'll keep you informed of any significant delays.
Order Tracking
Stay Updated on Your Order
- Complete tracking provided for every single order
- Tracking information sent via email once your order ships
- Multiple fulfillment centers ensure faster delivery—some orders may arrive in separate packages
How to Track Your Order
- Click the tracking link in your shipment confirmation email
- Visit our website's tracking page and enter your Order ID or AWB number
- Contact us directly at care@frenchcuff.in for real-time updates
Order Modifications
Need to Cancel Your Order?
Free cancellation available!
- Cancel within 24 hours of placing your order—no questions asked
- If your order has already shipped, no worries! Simply email us at info@frenchcuff.in with subject line "CANCEL" and your order ID
- Our flexible return policy will take care of the rest
Incorrect Shipping Address?
We've got you covered:
- Reply to your order confirmation email with the correct address
- Email us immediately at info@frenchcuff.in
- Address corrections possible within 24 hours of order placement
- Include your order number and complete correct address details
Quality Assurance
Damaged During Transit?
While rare (less than 0.1% of our shipments), we understand that shipping can sometimes be rough on packages. Every French Cuff order includes:
- Premium protective packaging for shirt preservation
- Immediate replacement guarantee for any transit damage
If your shirt arrives damaged:
- Email info@frenchcuff.in immediately
- Include your order number
- Attach clear photos of the damaged item
- We'll send a replacement free of charge within 24 hours
International Shipping
Global Delivery
We're proud to bring French Cuff's premium quality to gentlemen worldwide:
- Duty and tax information provided before checkout
- Express international options available for urgent orders
- Specialized international packaging to prevent damage
- Global tracking with local partner updates
International orders may be subject to customs processing times beyond our control.
Need Additional Support?
We're here to ensure your French Cuff experience is flawless:
📧 Email: info@frenchcuff.in
📱 WhatsApp: +91 7078002926
📸 Instagram DM: @frenchcuff
Response Time: Within 24 hours maximum
Support Hours: Monday - Saturday, 10:00 AM - 7:00 PM
Our Shipping Promise
At French Cuff, we believe that receiving your order should be as satisfying as wearing it. From the moment you place your order to the moment you unbox your perfectly crafted shirts, we're committed to exceeding your expectations.
Shipping policies are designed with flexibility in mind and may be updated to better serve our global customer base.
Thank you for choosing French Cuff—where premium quality meets exceptional service.